I excel in client service resolution with 2 years of experience. Recognized for strong listening skills, strategic thinking, and negotiation power. Proficient in MS Office suite. Skilled in resolving issues efficiently via chats, email, and calls, earning multiple promotions through exemplary performance. Self-motivated and results-oriented with a keen eye for detail. Able to address client needs promptly and effectively in high-pressure environments. Excellent written and verbal communication skills. Adaptable and quick to learn in a fast-changing environment.

In my role as a Personal Support Worker from January 2021 to June 2023, I assisted clients in their daily activities with compassion and professionalism. Administered medications and provided respite services, ensuring the well-being and comfort of those in my care. Demonstrated maturity and effective dispute resolution skills, enabling me to handle challenging situations while maintaining a high standard of service.