With a Certificate from Conestoga College in the Personal Support Worker program, based in Kitchener, ON, Canada, I have honed my skills and expertise to deliver top-notch care services. Throughout my placements and work history, I have consistently exhibited a deep commitment to the well-being of residents and patients.

My approach involves positive and professional interactions to ensure residents' activities of daily living are met with care and compassion. I thrive on being a team player while also excelling at independent work and taking initiative when needed. Problem-solving and de-escalation are key skills I possess to handle any challenging situations effectively.

I am well-versed in the expectations and responsibilities of a PSW, ensuring that all tasks are carried out with precision and empathy. From assisting with personal care to collaborating with multidisciplinary teams, my communication skills shine in every interaction with patients, families, and colleagues.

Specializing in caring for individuals with dementia, Alzheimer's, and challenging behaviors, I bring a gentle and persuasive approach to provide comfort and support. Leveraging my training in Hospice Palliative care, I extend my expertise to cater to patients' specific needs and preferences.

By maintaining organized, safe, and secure standards, I protect the company's assets while prioritizing the well-being of those under my care. I am dedicated to making sure clients and residents receive the best possible care, fostering an environment of trust, respect, and dignity.

Overall, my experience, skills, and dedication make me a valuable asset in the realm of personal support work, where empathy, professionalism, and expertise are paramount.