With a comprehensive background in support care, administration, operations, and client relationship management across diverse environments, I bring a wealth of experience to the table. My expertise lies in assisting individuals facing a range of challenges – be it psycho-social, physical, medical, emotional, or environmental.

I excel in crisis management, conflict resolution, and developing tailored case management plans to address the unique needs of each individual. Working effectively under pressure and with minimal supervision, I prioritize tasks and allocate resources efficiently to achieve demanding objectives.

My strong interpersonal, communication, and problem-solving skills enable me to build rapport with clients, resolve conflicts, and provide exceptional customer service. Proficient in Microsoft Office applications and adept at working in fast-paced settings, I ensure utmost professionalism and attention to detail in all tasks undertaken.

Certified in First Aid & CPR, CPI Non-violent Crisis Intervention, Enhanced Support Training, Safe Medication Application, and Safe Management, I am well-equipped to handle diverse situations with competence and compassion.

Having worked with organizations such as The Outcome Network and Chartwell Retirement Homes, I have honed my skills in supporting individuals with Autism, Dual Diagnosis, Mental Health disorders, and the elderly population, emphasizing person-centered care and individualized support.

Dedicated to enhancing the quality of life for those in my care, I am a Personal Support Worker with a commitment to excellence and a passion for making a positive difference in the lives of others.