Qualification Verification

In accordance with regulations and industry norms, some home care and home health care require appropriate licenses and certifications, and different categories of services have different licensing and certification requirements. To ensure legal compliance, we need to confirm that caregivers have the required licenses and certifications to classify their services into a specific service category, so users cannot select a service category and license title when creating a profile page on our website. Only after we verify that the caregiver holds the relevant valid credentials will we display the caregiver’s service category and credentials and add a “VERIFIED” badge to their profile pages.

The “VERIFIED” badge on our platform indicates that the service provider has passed relevant training and is competent to provide the service. Achieving this badge means that the service provider has provided evidence of required qualifications and adhered to relevant standards, demonstrating higher trustworthiness and credibility.

The following are the qualification requirements for the different Home care categories:

  1. Nurses and Therapists: A copy of certificate issued by an authorized organization in Canada, which can be verified online.
  2. Personal Support Worker: one of these certificates:
    • A copy of a Personal Support Worker certificate or equivalent (Developmental Service Worker, Health Care Assistant, RPN, RN, etc.) issued by an authorized organization or school in Canada.
    • Nursing students who have completed at least one year of studies in Canada.
    • A foreign nurse certificate issued by an officially authorized organization.
  3. Valid CPR/First Aid certificate is required for Personal Support Worker, Nurses, and Therapists.
  4. Home support services: HSW certificate, Home Care Assistant or relevant work experience.

All service providers are required one of these documents when providing services to residents:

  1. A criminal background checks issued within 12 months in Canada.
  2. Student exam records or transcripts issued by the school attended in Canada.

The CPR/First Aid certificate must: 1. Be issued by a Canadian authorized organization; 2. Have passed all on-site training and examinations. Any certificate that consists solely of online CPR/First Aid training and courses will not be accepted.

For other service providers:

  • A government identification card or utility bill (e.g., electronic/gas) confirming your name and address.
  • A valid criminal background checks or student ID card, particularly if providing indoor services.
  • If operating from a business location, proof of the business address.
  • Copies of Any relevant certifications, permits, licenses and diplomas required by regulations.

Qualification Verification Fee: $14.99

Qualification Verification Form

You are not eligible for qualification verification, please return to the previous page or close this page.

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