Build trust
Profiles with credentials on file often receive more inquiries. People browsing profiles feel more confident contacting caregivers who have submitted their professional documents.
Show your professional credentials on your profile and earn the certified badge.
Profiles with credentials on file often receive more inquiries. People browsing profiles feel more confident contacting caregivers who have submitted their professional documents.
The CERTIFIED badge helps your profile stand out in search results and among other caregivers in your area.
Demonstrate your commitment to professional standards and transparency. Submitted credentials show you take your practice seriously.
Inquiries come sooner when credentials are on file — reducing the time between listing and your first contact.
To receive the CERTIFIED badge, submit the documents below that match the services on your profile.
| Service provider | Required qualifications |
|---|---|
| Criminal background check or student ID | Every caregiver must have one when providing services. Issued within the past 12 months in Canada. Remove password protection or provide a screenshot of the certificate. |
| CPR / First Aid | Mandatory for personal support workers, nurses, and therapists. Must be issued by a Canadian authorized provider with completed in-person training. Online-only certifications are not accepted. |
| Home support services | Home Support Worker certificate, home care assistant certification, or relevant work experience. |
| Personal support services | One of: Personal Support Worker certificate or equivalent (e.g. Developmental Service Worker, Health Care Aide, RPN, RN) from a recognized Canadian institution; proof of at least one year of nursing studies in Canada; or foreign nursing credentials from an officially authorized organization (Ontario registration may still be required to practise as a nurse). |
| Nurses and therapists | Valid certificate or registration from an authorized Canadian organization. |
| Other service providers | Government-issued ID or utility bill confirming your name and address. If applicable, proof of business address. Any other relevant certifications, permits, licences, or diplomas required by regulation. |
Start building trust on your profile by submitting your professional credentials today.
This form is only for caregivers who already have a listing on this site and need to add or update certificates. If you do not have a listing yet, please Join us first.
Haven't registered yet? Welcome to our platform — complete the candidate form first, then return here to update certificates.