Caregiver Experience Survey

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Thank you for taking the time to complete this survey. Your input helps us refine our client-matching system and improve the overall platform experience for you.

The survey should take about 2-3 minutes to complete.

Caregiver Survey - Direct contacted

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How quickly did you respond to this client's initial email inquiry?

Within 1 hour

Within 3 hours

Within 12 hours

Within 24 hours

More than 24 hours

I did not respond

What is the current status of your communication with this client?

I successfully started working for this client.

We are still in the process of discussing details/scheduling an interview.

Communication ended (the client did not reply after my initial response).

Communication ended (I politely declined the job/schedule was a conflict).

Other (please specify):

Please specify

What is the hourly service fee you received or offered?

If you did NOT secure the job, what was the primary reason?

The client's required schedule/availability conflicted with mine.

The client's budget did not align with my quoted rate.

The client's needs were outside my specific area of expertise.

The client chose another caregiver.

Other

Please specify

On a scale of 1 to 5, how satisfied are you with the look and content of your Comforhome profile page?

1 (Very Dissatisfied)

2 (Dissatisfied)

3 (Neutral)

4 (Satisfied)

5 (Very Satisfied)

What information on your profile page do you feel is the MOST important for attracting clients? (Select all that apply)

My professional photo

My detailed personal career profile

My listed specific skills and certifications

My work availability/schedule

My hourly rate/pricing range that I replied to the client.

Other

Please specify

Do you have any final suggestions for how Comforhome can help you connect with more clients or improve your platform experience?

With over 30 years of professional experience in the healthcare industry, we deeply understand our clients’ needs and strive to improve access to customized home care and professional caregivers at affordable rates.

info@comforhome.ca

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