Cookies Policy
Last Updated: February 8, 2026.
We at ComforHome Ltd. (hereinafter “ComforHome”) use cookies to improve your site experience, to assess content usage, and to support the marketing of our services. We want to be completely transparent about the cookies we use and to make their control as easy as possible for you. This Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies. Our servers are located in Canada, and your personal data is processed and stored in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.
ComforHome uses cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to better understand your use of our website, to track and target the interests of our Users, and to enhance the experience of Users on our website. Third parties serve cookies through our website for advertising, analytics and other purposes. Generally, we use cookies for purposes including but not limited to:
The cookies we use
We use the following sets of cookies:
These cookies are important to the underlying operation of the website, supporting important functionality such as shopping baskets and the technical operation of the website to ensure it performs how you would expect. These cookies are transmitted securely using TLS (Transport Layer Security) encryption and stored at rest with industry-standard encryption protocols.
These cookies are used to support your experience on the site and include user-selected options, site navigation aids, etc. Generally, no personally identifiable data is collected with these types of cookies.
These cookies are used in the management of the site and include customer surveys, recording visitor numbers and other web analytics. Limited identifiable data may be collected. All such data is retained in accordance with our Data Retention Policy (see Section 10 below).
These cookies are used to track our visitors across our websites. They can be used to build up a profile of search and/or browsing history for every visitor. Identifiable or unique data may be collected. Anonymized data may be shared with third parties in accordance with our Privacy Policy and only with your explicit consent.
These cookies are used to track browsing habits and activity. We use this information to enable us to show you relevant/personalized marketing content. Using these types of cookies, we may collect personally identifiable information and use this to display targeted advertising and/or share this data with third parties for the same purpose, subject to obtaining your prior consent. Any activity tracked and recorded using these cookies may be shared with third parties only as permitted under applicable Canadian privacy laws and our Privacy Policy.
Cookie Management
You may manage your cookie preferences through your browser settings, which allows you to accept, refuse, or delete cookies. However, please note that some cookies are essential for the website to function properly, and disabling them may affect your ability to use certain features of our platform.
ComforHome may collect cookies and similar tracking technologies for the purposes outlined in this policy. If you have concerns about our use of cookies or wish to understand more about your options, please contact our Privacy Officer at info@comforhome.ca.
What to do if you don’t want cookies to be set
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.
How can I control cookies?
If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Please be aware that restricting the use of cookies may affect the features available to you.
Notice about Do Not Track (DNT) browser setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests. However, you may manage your cookie preferences through your browser settings.
A uniform standard has not yet been adopted to determine how DNT requests should be interpreted and what actions should be taken by websites and third parties. We will continue to review DNT and other new technologies and may adopt a DNT standard once available.
Duration of cookies stored on your device
The duration of storage of cookies on your device may vary, depending on the category to which they belong: temporary or permanent.
Temporary cookies
We use temporary cookies on our website to allow you to browse without interruption. We may also use temporary cookies for internal reporting purposes. After your browsing session ends, this type of cookie does not store any information on your hard drive.
Persistent cookies
Some of our analytics cookies and certain third-party cookies are persistent cookies. They allow us and third parties to understand visitors’ browsing behavior over a longer period of time, to provide you with additional features related to your use of the website, the content that you have saved or stored through them, as well as for advertising and marketing purposes. Depending on their function, this type of cookie may persist for different lengths of time ranging from several hours, to a week, or even several years. This type of cookie will persist after you end a browsing session and can be used by us or third parties to recognize your device when you begin a new browsing session.
Cookies are retained on your device according to their classification:
You may request detailed information about specific cookies by contacting our Privacy Officer at info@comforhome.ca.
We use cookies and similar technologies on our website to enable core functionality, analyze site usage, support advertising, and provide location-based features. These may include first-party cookies (set by us) and third-party cookies (set by our service providers).
A detailed and current list of all cookies — including exact names, purposes, retention periods, and providers — is available upon request by contacting our Privacy Officer at privacy@comforhome.ca. We review and update this inventory regularly as our tools or configurations change.
Below is a concise overview of the main parties that may place cookies on our site and the primary purposes they serve:
Other minor or short-term cookies may occasionally appear from supporting services (e.g., WordPress core for logged-in sessions, Cloudflare for security, or temporary plugin functions), but these are limited to essential or performance purposes and are not used for tracking or advertising.
This list reflects our current technology stack and is subject to change. For the most up-to-date information or to discuss any specific cookie, please email our Privacy Officer at info@comforhome.ca. You can manage or block non-essential cookies at any time through your browser settings. For more details on our overall data practices, see our full Privacy Policy.
Contact Us
For inquiries, questions, or assistance related to this Cookies Policy or ComforHome’s data practices, please contact us at:
ComforHome Ltd.
Email: info@comforhome.ca
Canadian servers and data processing are conducted in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.